A sweet grandmother telephoned St. Joseph 's Hospital. She timidly asked, "Is it possible to speak to someone Who can tell me how a patient is doing?" The operator said, "I'll be glad to help, dear. What's the name and room number of the patient?" The grandmother in her weak, tremulous voice said, "Norma Findlay, Room 302." The operator replied, "Let me put you on hold while I check with the nurse's station for that room." After a few minutes, the operator returned to the phone and said, "I have good news. Her nurse just told me that Norma is doing well. Her blood pressure is fine; her blood work just came back normal, and her physician, Dr. Cores has scheduled her to be discharged tomorrow." The grandmother said, "Thank you. That's wonderful. I was so worried. God bless you for the good news." The operator replied, "You're more than welcome. Is Norma your daughter?" The grandmother said, "No, I'm Norma Findlay in Room 302. No one tells me shit."
A sweet little grandma called St. Joseph’s Hospital with a gentle voice and a sprinkle of nerves.
“Hello there, dearie. Is there any chance I could check on how a patient is doing?” she asked softly.
The operator replied, “Of course, ma’am! I’d be happy to help. Could you give me the patient’s name and room number?”
In her fragile voice, the grandma answered, “Yes, it’s Norma Findlay in Room 302.”
The operator cheerfully said, “Hold tight for a moment while I check with the nurse.”
After a short wait, the operator returned, full of good news.
“The nurse says Norma is doing just great! Her blood pressure’s perfect, her test results are all clear, and Dr. Cohen has scheduled her to go home tomorrow!”
“Oh, that’s such a relief!” the grandma sighed happily. “Thank you so much for the wonderful news, bless your heart.”
The operator then asked warmly, “Oh, is Norma your daughter, dear?”
There was a pause, and then the grandma replied with a sigh,
“No, honey… I am Norma Findlay in Room 302. And no one here tells me a darn thing!”
